FAQs

Collapsible content

What payment methods do you accept?

  • We accept payments via credit/debit card (Visa, Mastercard, American Express), PayPal, and other secure payment gateways.

What is your shipping policy?

  • We offer shipping within the United States. Orders are typically processed within 1-2 business days. Shipping times may vary depending on your location and the shipping method selected during checkout. For more information, please refer to our Shipping Policy page.

How can I track my order?

  • Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to track the status of your order.

How can I contact customer support?

  • If you have any questions or concerns, our customer support team is here to help. You can contact us via email or through our Contact Us page.

Can I cancel or modify my order after it has been placed?

  • Once an order has been placed, it cannot be cancelled or modified. However, you may be able to initiate a return or exchange once you receive your order. Please refer to our Returns Policy for more information.

What if my item arrives damaged or defective?

  • If your item arrives damaged or defective, please contact us within 7 days of receiving your order at nycolcorporations@yahoo.com with your order number and a photo of the damaged item. We will work with you to resolve the issue and arrange for a replacement or refund.